Legal

Privacy Policy

Last updated: November 3, 2025

1. Information We Collect

We collect information that you provide directly to us, including when you create an account, subscribe to our service, or communicate with us.

Personal Information:

  • Name and email address
  • Billing information and payment details
  • Company name and information
  • Profile information

Usage Information:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Cookies and similar technologies
  • Form submission data

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraudulent activity
  • Personalize and improve your experience

3. Information Sharing and Disclosure

We do not share, sell, rent, or trade your personal information with third parties for their promotional purposes. We may share information in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • To comply with legal obligations or protect rights and safety
  • In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication
  • Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You can request deletion of your account and associated data at any time by contacting us.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request a copy of your data in a machine-readable format
  • Opt-out: Opt out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Types of cookies we use:

  • Essential cookies (required for service functionality)
  • Analytics cookies (to understand usage patterns)
  • Preference cookies (to remember your settings)

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR. We process your data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@bttrform.com
Address: San Francisco, CA
Data Protection Officer: dpo@bttrform.com